The Spaghetti Mind Client
I just hate dealing with people who claim to know what they want but can’t make up their darn minds!
HATE! HATE! HATE!
I mean COME ON… 13 revisions later and you’re still asking us to revise??? You’re not the only client we have you know. We also have other clients who are more deserving of our attention. Other clients who PAY ON TIME. I mean the least you can do is to pay on time right?!
Remember I mentioned that I transferred departments? Well, I now belong to a design firm. The printing company I worked in partnered up with a well established local design firm. So from design it’s straight to printing. It’s a service we’d like to offer our existing clients to make it easier for them to brand their businesses and for other more established clients to help them manage their brand.
So I’m here now. We offer a variety of services like conceptualizing an ad and/or marketing campaign, art/creative direction, video production and photography. It should be a fun job right? And to be honest, it is. It really is… but it’s these type of clients that makes me think twice.
I don’t know how this is handled by other design firms. From what I know, when a client doesn’t pay properly, then they’re scratched from their client list. I think that’s the right way to go. I mean, sure, they’re a huge company but they haven’t paid in almost a year. They paid some of their invoices but not the ones that were delivered a year ago.
I wrote about working on my husband’s birthday and how pissed I was. IT’S THE SAME CLIENT! I don’t know why we’re “condoning” these people. It seems to one of our bosses that they’re ESSENTIAL clients to have. “It’s good for the portfolio…” And in the eternal words of Alicia Silverstone in Clueless: “Whateveeer…!” But what can I do? I must follow. When they’ll hit their heads and wake up, I dunno. I hope sometime soon.
So what did I do? I apologized. Dang. Hated it. But HAD to do it because no matter what happens, the rule of thumb is the client is ALWAYS right. So there. My apology. Half-hearted but with a heart nonetheless. Because I did blow up on them. The pressure was on yesterday. Too many things happening all at once, I couldn’t cope emotionally.
Now, I dug my own hole. I have to bounce back from this with a vengeance. So I’m going to have to devise my action plan all over again. But I hate these spaghetti minded clients (when all their thoughts are as many as the noodles in a pack). For heaven’s sake, make up your minds already!!!
